Q: Do you offer free samples?
A: Normally, samples will be charged and sent out by freight collect. However, for some stock items, we can offer free samples while the freight cost should be covered by your side.
Q: What is your Minimum Order Quantity (MOQ)?
A: In general, the MOQ for canisters, actuators, inhalers, and applicators is 50,000pcs.
Q: What quality certificates do you hold?
A: We hold ISO9001, Medical Device, and Packaging Production Certificates to ensure high-standard quality control.
Q: What are your payment terms?
A: Standard payment is 50% T/T in advance and 50% balance before shipment. Longer terms may be considered based on established cooperation.
Q: Can you develop a real product from our custom ideas?
A: Yes. Our R&D team is experienced in product and mold design, using advanced CAD technical drawing and experienced mold makers for precise production.
Q: Can you customize colors for the actuators?
A: Yes, any colors are available. We can customize according to Pantone numbers or based on your physical samples.
Alhilal Healthcare
