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Frequently Asked Questions
Are you a factory or a trading company?
We are a specialized manufacturer that independently develops and produces optical imaging systems. All products are manufactured by our dedicated workforce.
What is the payment term for orders?
We accept various payment methods including T/T, D/P, PayPal, Western Union, L/C, Money Gram, and Cash.
What is the estimated delivery time?
Standard shipping typically occurs within 12 to 18 days following the receipt of payment.
Does the system support multiple fluorescence modes?
Yes, the system features one-click switching between Black and White fluorescence, standard fluorescence, and 4K white light modes.
Can the laparoscope be sterilized at high temperatures?
Yes, the HD 4K laparoscope is designed to withstand both conventional disinfection (soaking, plasma) and high-temperature/high-pressure disinfection.
What is the lifespan of the LED light source?
The high-performance LED bulb is designed for longevity, with a service life exceeding 60,000 hours.
Alhilal Healthcare
