❓Frequently Asked Questions
Q1: How can I purchase your medical monitoring products?
We maintain stock for several models which can be shipped immediately upon payment. For out-of-stock items, production begins as soon as the payment is confirmed.
Q2: What kind of warranty do you provide for the MY-C005J?
All our products come with a standard one-year free warranty starting from the date of qualified commissioning.
Q3: Can we arrange a site visit to the production factory?
Yes, we welcome professional visits to our facilities. Please contact us in advance to schedule your visit.
Q4: How long is the price quotation valid for?
Generally, our quotations are valid for one month. Prices may be adjusted slightly based on the market fluctuation of raw materials.
Q5: What is the typical lead time after order confirmation?
Production time depends on the order quantity. For standard mass production, it usually takes approximately one week to complete.
Q6: What shipping options are available for international orders?
We offer flexible shipping via sea, air, or international couriers such as DHL, FEDEX, UPS, and TNT to ensure safe delivery.